Karnacab Safety — Rider Program
Rider Safety & Protection Program
Your safety is at the heart of every ride. The Karnacab Rider Safety Program ensures peace of mind for passengers with accident protection, emergency help, and dedicated care from pickup to drop. We partner with trusted insurers and medical experts to keep every journey secure and worry-free.
Accidental Coverage
Automatic coverage up to ₹2,00,000 for passengers during active rides with verified Captains.
Emergency Assistance
24×7 helpline and real-time location tracking to ensure quick help when you need it the most.
Trip Safety Monitoring
Live ride tracking and emergency SOS button integrated in the app for instant alerts.
How Rider Safety Works
- Start a Verified Ride: Book your trip through the Karnacab app to ensure tracking and insurance activation.
- Stay Protected On Trip: GPS monitoring, Captain verification, and emergency access run throughout the ride.
- Report Any Incident: Use the in-app “Help & Safety” section or contact our 24×7 helpline to report any issue.
- Claim Assistance: If an accident occurs, our support team assists with claim filing and hospital coordination.
